Effective Date: January 21, 2026
Last Updated: January 21, 2026

VoiceAI Studio ("we," "us," or "our") operates voicecloneai.app and mobile applications (iOS and Android). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice cloning and text-to-speech services.

1. Information We Collect

1.1 Account Information

• Name, email address, and password
• Profile information and preferences
• Social account information (Google, Apple, Facebook) if you use social authentication

1.2 Voice Data

• Audio recordings you upload for voice cloning (minimum 30 seconds)
• Text input for text-to-speech conversion
• Generated audio files and voice templates
• Voice customization settings (speed, pitch, emotion)

1.3 Subscription and Payment Information

• Subscription tier (Guest, Free, Pro, Business)
• Purchase tokens and transaction IDs from Apple App Store and Google Play
• Usage statistics (minutes used, voices created, word count)
• Subscription status and renewal information

1.4 Usage and Activity Data

• App interactions and feature usage
• Activity logs (voice generation, template creation, account actions)
• Platform and device information (iOS, Android, Web)
• App version, device model, and operating system version

1.5 Technical and Location Data

• IP address and geolocation data (country, country code)
• Device identifiers and FCM tokens for push notifications
• Login history and device information
• Browser type and language preferences

1.6 Support and Communications

• Support ticket content, attachments, and voice messages
• Email correspondence and feedback
• Block appeal submissions

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Process voice cloning requests, generate AI voiceovers, and provide text-to-speech services in 50+ languages
• Account Management: Create and manage your account, authenticate users, and maintain subscription status
• Usage Tracking: Monitor usage limits, track minutes and voices consumed, and enforce subscription quotas
• Payment Processing: Verify purchases from App Store and Google Play, manage subscriptions, and process renewals
• Platform Security: Detect and prevent fraudulent activity, enforce acceptable use policies, and protect against abuse
• Blocking and Moderation: Implement IP-based, device-based, and user-level blocking for policy violations
• Notifications: Send push notifications via Firebase Cloud Messaging (FCM) for subscription updates and important alerts
• Customer Support: Respond to support tickets, resolve issues, and manage block appeals
• Analytics: Analyze usage patterns, generate statistics, and improve service performance
• Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our terms

3. Third-Party Services

We integrate with the following third-party services:

• Apple App Store: In-app purchase verification and subscription management
• Google Play Store: Billing integration and subscription verification
• Firebase Cloud Messaging (FCM): Push notification delivery to mobile apps
• GeoIP Services: IP geolocation for security and analytics
• Social Authentication: Google OAuth, Apple Sign-in, and Facebook Login

These services may collect data according to their own privacy policies. We do not control their data practices.

4. Data Security

We implement industry-standard security measures:

• Encryption: HTTPS/TLS encryption for data transmission
• Authentication: JWT token-based API authentication and secure session management
• Access Control: Multi-layer blocking (user, IP, device-level)
• Rate Limiting: Protection against abuse on sensitive endpoints
• Audit Logging: Comprehensive tracking of administrative actions
• Webhook Verification: Signature validation for App Store and Google Play webhooks

5. Data Retention

We retain your data as follows:

• Account Data: Retained while your account is active and for 90 days after account deletion
• Voice Templates: Retained while your account is active or until you delete them
• Usage Logs: Retained for 2 years for billing, analytics, and compliance purposes
• Support Tickets: Retained for 3 years for customer service and legal compliance
• Audit Logs: Retained for 7 years for security and compliance purposes
• Subscription Records: Retained as required by tax and accounting regulations

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

• With Your Consent: When you explicitly authorize data sharing
• Service Providers: Third-party services that help us operate the platform (payment processors, cloud hosting)
• Legal Requirements: To comply with laws, court orders, or government requests
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Security and Fraud Prevention: To protect against illegal activity and enforce our policies

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Data Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications (you will still receive transactional messages)
• Push Notifications: Disable push notifications through app settings or device settings
• Block Appeals: Submit appeals if your account, IP, or device has been blocked

To exercise these rights, please contact us through the support ticket system in the app or admin dashboard at voicecloneai.app/admin.

8. Cookies and Tracking

Our website uses session cookies for authentication and functionality. We use Google reCAPTCHA Enterprise for bot protection, which may collect device and behavioral data. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Website: voicecloneai.app
• Support: Create a support ticket through the web app or mobile apps
• Admin Dashboard: voicecloneai.app/admin

This Privacy Policy was last updated on January 21, 2026. By using VoiceAI Studio, you acknowledge that you have read and understood this Privacy Policy.